L1 Service Desk Freshers Job - Zones India

 

L1 Service Desk - Zones India

Company Overview:  Bengaluru East, Karnataka, India 

When it comes to IT solution providers, there are many choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s only one: Zones – First Choice for IT.TM

Zones is a global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that transform the way business operate ensuring whatever they need, they can consider it done, follow Zones, LLC on Twitter (Zones), LinkedIn, and Facebook.

Position Overview

To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.

What You’ll Do As The (L1- Service Desk)

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•     Serve as the first point of contact for customers seeking technical assistance via phone, chat, and email.
•     Provide core IT support to global clients in a 24/7 rotational shift environment.
•     Troubleshoot and configure desktop hardware, peripherals, and mobile devices.
•     Perform remote diagnostics and guide users through problem-solving steps.
•     Install, configure, and troubleshoot operating systems (primarily Windows) and software applications.
•     Create and document real-time tickets, ensuring tasks are completed within defined SLAs.
•     Escalate unresolved issues to higher-level support as needed.
•     Maintain accurate logs of issues, resolutions, and customer interactions.
•     Communicate effectively within a team using chat platforms like Microsoft Teams and Skype.
•     Deliver excellent customer service with strong communication and multitasking skills.
•     Suggest improvements to procedures and knowledge base articles based on customer feedback.
•     Demonstrate a solid understanding of computer systems and basic technical issue resolution.

What You Will Bring To The Team

•     Experience – 0- 0.6 months in IT Support
•     Education – Any graduate

Zones Offers a Comprehensive Benefits Package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life.

At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

CLICK HERE

Benefits found in job post

Medical insurance

Final Thoughts

If you're an experienced Service Desk Engineer seeking a challenging role with excellent growth opportunities, the OSI Digital Walk-in Drive in Hyderabad is worth attending. With exposure to enterprise technologies, international customer support, and career advancement opportunities, this position is ideal for professionals looking to take the next step in their IT support career.

Ensure you carry all the required documents and arrive at the venue during the specified interview timings.

website

🌐https://www.hackingtruth.in

🌐https://www.kumaratuljaiswal.in

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Walk-in Drive for Service Desk Engineer in Hyderabad OSI Digital Hiring

Walk-in Drive for Service Desk Engineer in Hyderabad | OSI Digital Hiring (3–8 Years Experience)

Are you an experienced Service Desk Engineer looking for your next career opportunity in Hyderabad? OSI Digital Pvt. Ltd. is conducting a Walk-in Drive for skilled IT professionals with experience in Technical Support, IT Service Desk, Active Directory, Office 365, AWS, Citrix VDI, VPN, MFA, and ITIL practices.

If you have 3 to 8 years of Service Desk experience, strong customer support skills, and are comfortable working in a 24x7 rotational shift environment, this could be an excellent opportunity to join a growing global IT organization.

Walk-in Drive Overview

About the Opportunity

OSI Digital is hiring experienced Service Desk Engineers to support business users in a 24x7 IT environment. The selected candidates will work on incident management, service requests, technical troubleshooting, and IT operations while ensuring an excellent end-user experience.

This role also offers strong career growth opportunities into positions such as:

• Service Desk Lead
• Service Desk Manager
• IT Operations Manager

based on performance, technical expertise, and leadership skills.

Eligibility Criteria

Candidates should meet the following requirements:

• 3 to 8 years of Service Desk or Technical Support experience.
• Excellent verbal and written communication skills.
• Strong customer service and email etiquette.
• Experience supporting international customers.
• Ability to work in rotational shifts.
• Comfortable working from the Hyderabad office.
• Notice period between Immediate and 30 days.

Note: As per the employer's job advertisement, this walk-in drive is open to male candidates only.

Required Technical Skills

Applicants should have experience in one or more of the following technologies:

• Microsoft Office 365 (O365)
• Active Directory (AD)
• AWS
• Citrix VDI
• VPN
• Multi-Factor Authentication (MFA)
• OneDrive
• User Device Management
• Authentication Troubleshooting
• Windows Remote Desktop Support
• IT Service Desk Operations
• Technical Support
• Incident Management
• Service Request Management
• ITSM Tools
• ServiceNow (SNOW)
• Jira
• TeamViewer
• Bomgar
• LogMeIn
• Microsoft Teams
• Remote Desktop Protocol (RDP)
• ITIL Best Practices

Job Responsibilities

As a Service Desk Engineer, your responsibilities will include:

• Providing L1 and L2 technical support for incidents and service requests.
• Troubleshooting issues through Phone, Remote Desktop, TeamViewer, Microsoft Teams, and other remote support tools.
• Resolving end-user computing and authentication issues.
• Supporting Office 365, Active Directory, VPN, AWS, Citrix VDI, and OneDrive environments.
• Managing onboarding and offboarding activities in Active Directory.
• Creating and updating:
• User Guides
• Knowledge Base (KB) Articles
• Standard Operating Procedures (SOPs)
• Generating status reports and incident reports.
• Escalating critical incidents based on severity levels.
• Recommending improvements to enhance IT service performance and prevent recurring issues.

Preferred Experience

Recruiters are looking for candidates who have experience in:

• International Technical Support
• IT Service Desk
• Incident & Request Management
• Active Directory Administration
• Office 365 Administration
• End User Computing
• Remote Desktop Support
• Ticketing Tools
• Customer Support
• Voice Process

Who May Not Be Suitable for This Role?

According to the employer, this role may not be suitable for candidates who:

• Have never supported international customers.
• Lack experience in Technical Support or Service Desk environments.
• Have no experience with Active Directory onboarding/offboarding.
• Are not willing to work from the office.
• Cannot work in 24x7 rotational shifts.

Walk-in Venue

OSI Digital Pvt. Ltd.

Address:

Plot #37, L&T Infocity Lane,

HITEC City Phase 2, Madhapur,

Hyderabad, Telangana – 500081

CLICK HERE

Documents to Carry

Candidates attending the walk-in interview should carry:

Updated Resume

Passport-size Photographs

Government ID Proof

Educational Certificates

Experience Certificates

Latest Salary Slips

Relieving Letter (if applicable)

Why Join OSI Digital?

Working with OSI Digital offers several benefits, including:

• Opportunity to work with international clients.
• Exposure to enterprise IT infrastructure.
• Hands-on experience with modern technologies.
• Career growth into leadership and IT Operations roles.
• Learning opportunities in Service Management and ITIL practices.
• Professional and collaborative work environment.

Interview Preparation Tips

Before attending the walk-in drive, make sure to:

• Revise Active Directory concepts.
• Review Office 365 Administration.
• Practice troubleshooting VPN and MFA issues.
• Refresh AWS and Citrix VDI fundamentals.
• Understand Incident Management processes.
• Review ITIL concepts.
• Prepare for technical troubleshooting scenarios.
• Practice customer handling and communication skills.

Final Thoughts

If you're an experienced Service Desk Engineer seeking a challenging role with excellent growth opportunities, the OSI Digital Walk-in Drive in Hyderabad is worth attending. With exposure to enterprise technologies, international customer support, and career advancement opportunities, this position is ideal for professionals looking to take the next step in their IT support career.

Ensure you carry all the required documents and arrive at the venue during the specified interview timings.

website

🌐https://www.hackingtruth.in

🌐https://www.kumaratuljaiswal.in

🌐https://iam.kumaratuljaiswal.in

🌐https://academy.hackingtruth.in

🌐https://hackingtruth.teachable.com

🌐www.kumaratuljaiswal.wordpress.com

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🔥 YT Channel 🔥

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Walk-in Drive for Freshers & Experienced Candidates

 

Walk-in Drive for Freshers & Experienced Candidates | Global MNCs Hiring for Accounts, SAP, AP, AR, GL & P2P Roles (0–5 Years)

Looking to start or grow your career in Accounting, Finance, or SAP FICO? Here's a great opportunity for both freshers and experienced professionals (0–5 years). Multiple Global MNCs are conducting a Walk-in Drive for Accounts, SAP, Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and Procure-to-Pay (P2P) roles across major cities in India.

If you have a background in Commerce, Finance, Accounting, or SAP FICO, this walk-in drive could be the perfect chance to land a job with leading multinational companies.

Walk-in Drive Overview

Hiring Locations

Selected candidates may get opportunities in multiple cities across India, including:

• Hyderabad
• Bengaluru
• Chennai
• Pune
• Mumbai
• Kolkata
• Ahmedabad
• Surat
• New Delhi
• Bangalore Rural

This provides excellent opportunities for candidates willing to relocate or work in major corporate hubs.

Eligibility Criteria

Candidates meeting the following requirements are encouraged to attend the walk-in drive:

• Freshers from 2019 to 2026 pass-out batches are eligible.
• Experienced professionals with up to 5 years of relevant experience can also apply.
• Any Graduate or Post Graduate.
• Good knowledge of Accounting fundamentals.
• Strong communication skills.
• Basic computer proficiency.
• Knowledge of SAP FICO or Tally is preferred.

Preferred Technical Skills

Recruiters are looking for candidates with knowledge in one or more of the following:

• Accounts Payable (AP)
• Accounts Receivable (AR)
• General Ledger (GL)
• Procure to Pay (P2P)
• Order to Cash (O2C)
• SAP FICO
• SAP MM
• Tally Prime
• Ledger Posting
• Journal Entries
• Vendor Payments
• GST
• TDS
• Bank Reconciliation (BRS)
• Indian Taxation
• Credit Notes
• Purchase Order (PO) Creation
• Advanced Microsoft Excel

Even if you possess only some of these skills, you may still be considered depending on the interview performance.

Job Responsibilities

Selected candidates will be responsible for handling various financial and accounting activities such as:

• Processing Accounts Payable and Accounts Receivable transactions.
• Posting journal entries and maintaining General Ledger records.
• Performing ledger posting and reconciliation.
• Managing vendor payments and invoices.
• Supporting Procure-to-Pay (P2P) processes.
• Working on SAP FICO or Tally-based accounting operations.
• Maintaining financial records with accuracy.
• Assisting in month-end closing activities.
• Ensuring compliance with GST, TDS, and company accounting policies.

Walk-in Venue

Wisdom Bridge Management Consultants

Address:

#11-25/1, 1st Main, 1st Cross, Sapthagiri Layout,

Singasandra, Hosur Main Road,

Bengaluru – 560068

Landmark: Near Singasandra Government School

• Walk-in Time: 10:00 AM – 1:00 PM
• Contact Details
• Contact Person: Aswini

• Mobile: +91 8147492898
• Phone: 080-49546910
• Documents to Carry

CLICK HERE 

Candidates should bring the following documents:

• Updated Resume
• Passport-size Photographs
• Government ID Proof (Aadhaar/PAN)
• Educational Certificates
• Experience Certificates (if applicable)
• Latest Salary Slips (Experienced Candidates)
• Passport (if available)

Who Should Attend?

This walk-in drive is ideal for:

• B.Com Graduates
• BBA Graduates
• M.Com Graduates
• MBA Finance Graduates
• SAP FICO Freshers
• Tally Certified Candidates
• Commerce Graduates
• Finance Freshers
• Accounting Professionals
• Candidates looking to switch into MNC finance roles

Interview Preparation Tips

To improve your chances of selection:

• Revise Accounting Fundamentals.
• Practice Journal Entries and Ledger Posting.
• Review GST and TDS concepts.
• Brush up on SAP FICO basics.
• Improve your Excel skills (VLOOKUP, Pivot Tables, IF formulas).
• Prepare answers for HR interview questions.
• Carry multiple copies of your resume.

Why You Should Attend

This walk-in drive offers an excellent opportunity to begin or advance your career with Global MNCs. With openings for both freshers and experienced candidates, competitive salary packages, and hiring across multiple cities, it's a valuable opportunity for anyone looking to build a career in Accounting, Finance, or SAP.

If you meet the eligibility criteria, make sure to attend the walk-in interview with all the required documents and arrive early to avoid long waiting times.

Disclaimer

The above information is shared for informational purposes only based on the official walk-in job advertisement. Candidates are advised to verify all details, including eligibility, venue, dates, and timings, before attending the interview, as they may change without prior notice.

website

🌐https://www.hackingtruth.in

🌐https://www.kumaratuljaiswal.in

🌐https://iam.kumaratuljaiswal.in

🌐https://academy.hackingtruth.in

🌐https://hackingtruth.teachable.com

🌐www.kumaratuljaiswal.wordpress.com

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🔥 YT Channel 🔥

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Tech Mahindra Freshers Walkin Content Moderator Hyderabad

 

Tech Mahindra Freshers Walkin | Content Moderator | Hyderabad

• Tech Mahindra Freshers Walkin Drive in Hyderabad For Content Moderator Position On 7th August 2026. Graduates are eligible for this walkin drive. More details regarding Tech Mahindra Hyderabad Freshers Walkin Drive is given below.

• Company Name: Tech Mahindra
• Job Location: Hyderabad
• Job Type: Walkin
• Role Category: Non Voice
• Job Position: Content Moderator
• No.of Openings: 100
• Experience: Freshers
• Qualification: Graduation

Job Description:

Working on the moderation of the listings and making sure > 98% accuracy is maintained.

Making sure the listing are completed within the defined SLA/TAT time.

Should be able to work independently and understand his/her performance metrics.

Track his/her own performance need improvise based on the business requirement.

Should be able to manage his / her own performance.

Need to be very judgmental in order to make sure that the correct information updated on the map front.

Should be focused to achieve 100% user satisfaction and zero client or customer escalations.

Key Responsibilities:

• Content Analysis: Review and categorize high volumes of user reviews to determine sentiment, relevance, and compliance with global policies.
• Spam Detection: Identify patterns of “Non-Genuine” content, including bot-generated reviews, promotional spam, and “Blanket Negativity” (e.g., “they are good at nothing”) that lacks context.

• Nuance Mapping: Distinguish between a “Subjective Opinion” (which stays) and “Harassment or Hate Speech” (which must be removed).
• Contextual Auditing: Verify if a review is “Out of Sight/View” due to a technical mapping error or if it is a legitimate complaint about a physical business location.
• Data Labeling: Maintain high-precision labeling to help train AI models in recognizing spam patterns across multiple languages and regions.

Required Skills:

High Reading Comprehension: Ability to interpret subtext, sarcasm, and cultural nuances in written English (and/or local languages).

Critical Thinking: You must be able to ask, “Does this review actually describe a consumer experience, or is it noise?”

Attention to Detail: Ability to spot repetitive phrasing or “copy-paste” patterns that signal a coordinated spam campaign.

Policy Adherence: Ability to set aside personal bias and follow a strict set of “Source of Truth” guidelines for content removal.

Efficiency: Comfortable working in a high-volume, fast-paced environment with specific daily throughput targets.

Walkin Date: 7th August 2026

Join Our Official Telegram Channel

Walkin Time: 10.30 AM to 12.30 PM

Walkin Venue & More Details:

Check Here

Important Notice and Disclaimer:- Academy HT platform is a free courses, Free Course Sharing platform for all the peoples. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs/course posted over Hacking Truth are taken from the career pages of the organizations.  Hacking Truth/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.

 

website

🌐https://www.hackingtruth.in

🌐https://www.kumaratuljaiswal.in

🌐https://iam.kumaratuljaiswal.in

🌐https://academy.hackingtruth.in

🌐https://hackingtruth.teachable.com

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Amazon Walkin Customer Support (0-5 years) Hyderabad

 

Amazon Walkin | Customer Support (0-5 years) | Hyderabad

Amazon Freshers and Experienced Walkin Drive in Hyderabad For Customer Support On 6th to 7th August 2026. 12th, Graduates and Post Graduates are eligible for this walkin drive. More details regarding Amazon Hyderabad Walkin Drive is given below.

• Company Name: Amazon
• Job Location: Hyderabad
• Job Type: Walkin
• Job Position: Customer Support
• No.of Openings: 100
• Experience: Freshers/0 to 5 Years
• Salary: Rs. 3,75,000 – 4,75,000/- per annum
• Qualification: 12th, Graduation, Post Graduation

Job Description:

Amazon Walkin Drive For Customer Support Role (Work From Office) – Hyderabad.

You’ll be part of Amazon’s Customer Service team, helping customers with queries about online shopping, identity verification, account security, purchase order support, and more.

Our mission is to be Earth’s most customer-centric company, and you’ll play a key role in achieving that goal by being the first point of human contact for customer support.

Eligibility Criteria:

• You must be 18 years or older.
• You must have completed 10+2 education (12th grade) — freshers and experienced candidates welcome.
• You must be proficient in English, including the ability to understand and adhere to all job requirements.
• You must be authorised to work in India.

Duties & Responsibilities:

Some of your duties include:

• Answer customer requests through phone, chat, and email.
• Navigate and review solutions in real-time using a variety of tools.
• Assist with identity verification and account security concerns as needed.
• Help identify and prevent potential fraud or security issues that may impact customer experience.
• Problem-solve for customers without reading from a script.
• Provide exceptional support and troubleshoot account and shopping issues.

You will also need to be able to:

• Communicate effectively with strong verbal and written skills.
• Should be comfortable with both the languages English and Hindi.
• Work comfortably with computers and navigate multiple systems.
• Work varying shifts from Monday to Sunday.
• Work in rotating shifts (late night and overnight shifts primarily, early morning, afternoon, weekend, and overtime as required).
• Be punctual and present for your entire work shifts.
• Be fully committed to your customer service role whilst working at Amazon.

What it’s like as an Amazon Customer Service Associate:

• Surroundings. You’ll be working in an office environment, assisting customers through phone, chat, and email.
• Activity. You’ll be at your desk for the majority of your shift, assisting customers through phone, chat, and email.
• Temperature. Our office locations provide comfortable, climate-controlled work environments.
• Dress code. Business casual attire is appropriate for our office environment.

Why You’ll Love Amazon:

One  of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

• Medical insurance.
• Office perks to suit your needs including 24/7 food and beverage options, games room, and interfaith prayer, lactation and quiet rooms when you need privacy.
• Site transportation allowance.
• Meal allowance of 1,100 Rs/Month.
• Night shift premium pay.
• Lifestyle benefits and retail discounts through our Amazon Extras program.
• Self-directed and instructor-led training to get you up to speed.
• Ongoing learning opportunities to develop your skills.
• Employee support programs and resource groups.
• Walkin Date: 6th to 7th August 2026

Walkin Venue & More Details:

Check Here

Join Our Official Telegram Channel

Walkin Time: 9.00 AM to 11.30 PM

Important Notice and Disclaimer:- Academy HT platform is a free courses, Free Course Sharing platform for all the peoples. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs/course posted over Hacking Truth are taken from the career pages of the organizations.  Hacking Truth/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.

 

website

🌐https://www.hackingtruth.in

🌐https://www.kumaratuljaiswal.in

🌐https://iam.kumaratuljaiswal.in

🌐https://academy.hackingtruth.in

🌐https://hackingtruth.teachable.com

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IQVIA Freshers Recruitment Software QA Engineer (0-1 year) Bangalore

 

IQVIA Freshers Recruitment | Software QA Engineer (0-1 year) | Bangalore

IQVIA Freshers and Experienced Recruitment in Bangalore For Software QA Engineer. Bachelors Degree candidates are eligible to apply for this job. More details regarding IQVIA Bangalore Job Openings is given below.

• Company Name: IQVIA
• Job Location: Bangalore
• Job Category: IT | Software
• Job Position: Software QA Engineer
• Experience: Freshers/Upto 1 year
• Qualification: Bachelors Degree

Job Description:

We are looking for a motivated and detail-oriented Software QA Engineer to join the StudyHub team.

This role is ideal for fresh graduates or candidates with up to 1 year of experience who are interested in software testing and quality assurance.

Job Responsibilities:

• Test web and mobile applications to ensure quality and reliability.
• Execute test cases and report defects clearly.
• Validate new features and bug fixes.
• Work closely with developers and product team members to understand requirements.
• Perform functional, regression, and sanity testing.
• Assist in documenting test scenarios and test results.

Eligibility Criteria:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Freshers and candidates with up to 1 year of experience are encouraged to apply.

Required Skills:

• Basic understanding of Software Testing and QA concepts.
• Knowledge of web applications and mobile applications.
• Good analytical and problem-solving skills.
• Attention to detail and willingness to learn.
• Basic knowledge of bug tracking tools (Jira, Azure DevOps, etc.) is a plus.
• Good communication skills.

How To Apply:

Apply For This Job

Nice to Have:

• Exposure to test automation tools such as Selenium or Playwright.
• Understanding of Agile/Scrum methodologies.
• Last Date to Apply: 5th August 2026

Join Our Official Telegram Channel

Important Notice and Disclaimer:- Academy HT platform is a free courses, Free Course Sharing platform for all the peoples. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs/course posted over Hacking Truth are taken from the career pages of the organizations.  Hacking Truth/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.

 

website

🌐https://www.hackingtruth.in

🌐https://www.kumaratuljaiswal.in

🌐https://iam.kumaratuljaiswal.in

🌐https://academy.hackingtruth.in

🌐https://hackingtruth.teachable.com

🌐www.kumaratuljaiswal.wordpress.com

➖➖➖➖➖➖➖

🔥 YT Channel 🔥

https://youtube.com/c/whoiskumaratul

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🔥 Stay Connected 🔥

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Infosys BPM Freshers Walkin Service Desk Hyderabad

 

Infosys BPM Freshers Walkin | Service Desk | Hyderabad

Infosys BPM Freshers Walkin Drive in Hyderabad For Service Desk On 1st August 2026. Graduates are eligible for this walkin drive. More details regarding Infosys BPM Hyderabad Freshers Walkin Drive is given below.

Company Name: Infosys BPM

• Job Type: Walkin
• Walkin Location: Hyderabad
• Job Location: Bangalore, Pune

Job Position: Service Desk (Process Executive)

• No.of Openings: 100
• Experience: Freshers (0 to 1 year)
• Qualification: Graduation

Job Description:

• Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk (Freshers).
• Position: Technical Process Executive Service Desk (Freshers).
• Mode: 100% Work from Office (WFO).
• Work Model: Full-Time
• Shift: 24×7 Shift Rotation (US Shifts).
• Interview Location: Hyderabad.
• Work Location: Pune & Bangalore.
• 
  

Eligibility Criteria:

• Any Full-Time Graduate (15 years of formal education).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to independently resolve technical queries.
• Willingness to work in a 24×7 rotational (US shift) environment.
• Comfortable working from the Bangalore & Pune office.
• Preferred: Basic understanding or any Service Desk expertise.

Non-Negotiable Criteria:

• Fluent English communication is mandatory,
• 100% Work from Office (no remote/hybrid option),
• Comfortable with night/rotational shifts,
• Mandatory 2 months of training at Mysore campus,

Key Responsibilities:

• Provide support to global clients via calls and email.
• Troubleshoot technical issues including: VPN, Drivers, O365, Active Directory; Operating systems and basic networking; Microsoft Office and other productivity tools.
• Work on ticketing tools.
• Analyze issues and provide timely, effective resolutions.
• Ensure a high level of customer satisfaction in all interactions.

Non-Negotiables:

Fluent English communication is a must.

100% Work From Office no hybrid or remote option.

Comfortable with night/rotational shifts (US time zones).

2 months of training in Mysore Campus.

How to Register:

Step 1: Visit Infosys BPM – Career Page – Register Profile – Allow with updated CV.

Step 2: Will receive candidate ID on your registered email ID.

Step 3: Mention the candidate ID in your CV (Mandatory).

Mandatory Documents to Carry:

• Updated printout of your resume.
• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID).
• Government ID is mandatory for entry into the campus.
• Laptops & cameras are not permitted due to security restrictions.

How to Attend the Walk-In:

• Carry a copy of this email/invitation.
• Register your application in advance.
• Walk into the Infosys Hyderabad Office.

Walkin Time: 10.00 AM to 1.00 PM

Walkin Venue & More Details:

Check Here

Why Infosys BPM?

• Work with a global brand.
• Extensive training & upskilling programs.
• Fast-track career growth in tech support or customer success.
• Dynamic, inclusive, and team-oriented culture.
• Walkin Date: 1st August 2026

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