Amazon Walkin Customer Support (0-5 years) Hyderabad

 

Amazon Walkin | Customer Support (0-5 years) | Hyderabad

Amazon Freshers and Experienced Walkin Drive in Hyderabad For Customer Support On 6th to 7th August 2026. 12th, Graduates and Post Graduates are eligible for this walkin drive. More details regarding Amazon Hyderabad Walkin Drive is given below.

• Company Name: Amazon
• Job Location: Hyderabad
• Job Type: Walkin
• Job Position: Customer Support
• No.of Openings: 100
• Experience: Freshers/0 to 5 Years
• Salary: Rs. 3,75,000 – 4,75,000/- per annum
• Qualification: 12th, Graduation, Post Graduation

Job Description:

Amazon Walkin Drive For Customer Support Role (Work From Office) – Hyderabad.

You’ll be part of Amazon’s Customer Service team, helping customers with queries about online shopping, identity verification, account security, purchase order support, and more.

Our mission is to be Earth’s most customer-centric company, and you’ll play a key role in achieving that goal by being the first point of human contact for customer support.

Eligibility Criteria:

• You must be 18 years or older.
• You must have completed 10+2 education (12th grade) — freshers and experienced candidates welcome.
• You must be proficient in English, including the ability to understand and adhere to all job requirements.
• You must be authorised to work in India.

Duties & Responsibilities:

Some of your duties include:

• Answer customer requests through phone, chat, and email.
• Navigate and review solutions in real-time using a variety of tools.
• Assist with identity verification and account security concerns as needed.
• Help identify and prevent potential fraud or security issues that may impact customer experience.
• Problem-solve for customers without reading from a script.
• Provide exceptional support and troubleshoot account and shopping issues.

You will also need to be able to:

• Communicate effectively with strong verbal and written skills.
• Should be comfortable with both the languages English and Hindi.
• Work comfortably with computers and navigate multiple systems.
• Work varying shifts from Monday to Sunday.
• Work in rotating shifts (late night and overnight shifts primarily, early morning, afternoon, weekend, and overtime as required).
• Be punctual and present for your entire work shifts.
• Be fully committed to your customer service role whilst working at Amazon.

What it’s like as an Amazon Customer Service Associate:

• Surroundings. You’ll be working in an office environment, assisting customers through phone, chat, and email.
• Activity. You’ll be at your desk for the majority of your shift, assisting customers through phone, chat, and email.
• Temperature. Our office locations provide comfortable, climate-controlled work environments.
• Dress code. Business casual attire is appropriate for our office environment.

Why You’ll Love Amazon:

One  of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

• Medical insurance.
• Office perks to suit your needs including 24/7 food and beverage options, games room, and interfaith prayer, lactation and quiet rooms when you need privacy.
• Site transportation allowance.
• Meal allowance of 1,100 Rs/Month.
• Night shift premium pay.
• Lifestyle benefits and retail discounts through our Amazon Extras program.
• Self-directed and instructor-led training to get you up to speed.
• Ongoing learning opportunities to develop your skills.
• Employee support programs and resource groups.
• Walkin Date: 6th to 7th August 2026

Walkin Venue & More Details:

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Walkin Time: 9.00 AM to 11.30 PM

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